![]() ![]() Now, within the customer transactions list, you will see this refund marked as “Check” or “Credit Card Refund”.Now your Credit Memo should be marked “REFUNDED”.Account where the refund will be paid from.If paying this refund by check payment, be sure to select the appropriate fields if this check payment will be printed out or if you are just simply going to type in the check number within this screen (“To be printed” would be unchecked here).So be sure QuickBooks total deposit (payments minus any credit card refunds) for this day also matches this same settled amount on your bank statement. However, even if you did already process a credit card refund outside of QuickBooks, this refund should net against the overall merchant deposit settlement that is stated on your bank account. You do NOT have to checkmark this option if you already issued a credit card refund outside of QuickBooks. ![]() If this customer normally pays by credit card (and you select a credit card refund method) via QuickBooks, then you should also see a field (at the bottom) within this same pop-up window that says “Process credit card refund when saving”.Be sure to select the appropriate refund method here.Fill in the appropriate fields such as:.There will be a separate pop-up window that opens called “Issue a Refund”.Now, select “Use credit to give refund” at the top main menu.Find the credit memo to be refunded and open it up (double-click on it).Menu: Go to your customer list and select the customer who has the existing credit memo on file.Here are instructions to create a refund directly from an already-existing but unused credit memo in QuickBooks Desktop Enterprise. Credit Memo Refund in QuickBooks Desktop Enterprise ![]()
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